Privacy Policy

Effective Date: November 12, 2024

Central Virginia Transportation Authority (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cvtava.org/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:

  • Name
  • Email address
  • Phone number
  • Address
  • Other similar information

Non-Personal Data:

  • Browser type
  • Demographic data
  • IP address
  • Pages visited
  • Date and time of visits
  • Time spent on each page

Use of Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Provide and maintain our Site
  • Improve, personalize, and expand our Site
  • Understand and analyze how you use our Site
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the
  • Site, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights
  • Business Transfers
  • Third-Party Service Providers

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Central Virginia Transportation Authority
424 Hull Street, Suite 300
Richmond VA 23224
804-323-2033
information@cvtava.org