Compliance

Central Virginia Transportation Authority (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cvtava.org/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Legal Notices

Non-Discrimination Policy

Central Virginia Transportation Authority (CVTA) does not discriminate on the basis of race, color, national origin, gender, age, religion, creed or disability in admission to, access to or operations of its programs, services or activities.

Access and Availability of Service and Links

CVTA reserves the right, in its sole discretion, to link additional sites or to remove existing linked sites at any time and without notice.

Representations and Warranties

The service is distributed on an as-is basis without warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Website visitor hereby acknowledges that use of the service is at their own risk.

Disclaimer of Damages

By using this website, you assume all risks associated with the use of this site, including any risk to your computer, software or data being damaged by any virus, software or any other file that might be transmitted or activated via use of this site. CVTA shall not be liable for any special, incidental or consequential damages, including, without limitation, lost revenues or lost profits resulting from the use or misuse of the information contained herein.

Changes To Service

CVTA reserves the right to change or discontinue any aspect of the Service. CVTA may also impose limits on certain features and services without notice or liability. Notification of any such change will be posted on the website.

Public Records Requests

Anyone wishing to access records maintained by CVTA with regard to the business of the organization or any other body to which CVTA provides staff support should submit a request to Chet Parsons, Executive Director via email at information@cvta.org or in writing by mail to 24 Hull Street, Suite 300, Richmond, Virginia 23224.

ADA Accommodations

The Americans with Disabilities Act of 1990 prohibits discrimination against individuals with disabilities in employment, transportation, public accommodation, communications and governmental activities. If you need any reasonable accommodation for attending our public meetings, please provide our office with at least 48 hours’ advance notice. If less than 48 hours advance notice is provided, we will make every effort to accommodate you. Please contact information@cvta.org.

Accessibility Accommodations Request Form

Solicitud de adaptaciones de accesibilidad

Limited English Proficiency (LEP) Policy

CVTA takes all reasonable steps to provide timely and meaningful access for LEP individuals coming in contact with CVTA. Individuals needing assistance with translation services may contact information@cvta.org.

Title VI of the Civil Rights Act of 1964

CVTA social media channels and blog, or those of CVTA programs, provide an opportunity for sharing and discussing information about CVTA’s programs and activities. Comments/opinions expressed by users on CVTA’s social media channels) do not reflect the opinions of CVTA or its employees.

CVTA is subject to the Virginia Freedom of Information Act, which requires access to public records as provided under the Virginia Public Records Act.

CVTA ensures that no one who uses our services will be excluded from participation, denied benefits or discriminated against while using these services on the basis of their race, color or national origin.

We are here to provide you with technical assistance, resources, guidance and any other information you may need about Title VI.

What Is Title VI?

  • Title VI of the Civil Rights Act of 1964 is a federal law that protects individuals and groups from discrimination on the basis of race, color and national origin in programs and activities receiving federal financial assistance. The Council receives federal financial assistance for many of its programs.
  • Title VI also forbids intentional discrimination as well as disparate impact discrimination. Disparate impact is the adverse effect of a practice that unintentionally has a disproportionate affect on a group of people. In addition to the Civil Rights Act of 1964, there are other laws that the Council must uphold.
  • On February 11, 1994, President Clinton signed Executive Order 12898: Federal Action to Address Environmental Justice in Minority and Low-Income Populations. Its purpose is to focus federal attention on the environmental and human health effects of federal actions on minority and low-income populations. The goal of this Executive Order is to achieve environmental protection for all communities.
  • On August 11, 2000, President Clinton signed Executive Order 13166: Improving Access to Services for Persons with Limited English Proficiency. The Council is required to examine the services we provide and identify any need for services to people who speak English as a second language.

What is the Title VI Plan?

The  Richmond Regional Transportation Planning Organization (RRTPO) complies fully with Title VI of the Civil Rights Act of 1964 and related statutes and regulations in all programs and activities. Due to its shared services agreement with PlanRVA, CVTA conforms to the plans and policies set forth in the RRTPO Title VI Plan.

The RRTPO developed a Title VI Plan, and the CVTA Executive Director is responsible for ensuring the plan’s implementation, for coordinating the overall administration of the Title VI Plan and assurances, and overseeing compliance with applicable non-discrimination authorities in CVTA program areas.

The Title VI Plan describes the concepts of Environmental Justice and Limited English Proficiency (LEP) and outlines the definitions of Title VI and associate non-discrimination acts.

Title VI Plan

Title VI Complaint Form

Please answer all the questions below. The online form does not file a formal complaint. Central Virginia Transportation Authority's Title VI Coordinator will review your form and contact you to finalize the formal complaint process.

Name(Required)
Home Address(Required)
Are you filing this complaint on your behalf?(Required)
I believe the discrimination I experienced was based on (select all that apply)(Required)
MM slash DD slash YYYY
Have you previously filed a Title VI Complaint with Central Virginia Transportation Authority?(Required)
Have you filed this complaint with any other Federal, State, or local agency?(Required)
Have you filed this complaint with any Federal or State court?(Required)
I understand that this form does not automatically file a formal complaint.(Required)
Central Virginia Transportation Authority has permission to contact me about my Title VI Complaint.(Required)

A copy of your responses will be emailed to the address you provided.

This field is for validation purposes and should be left unchanged.

Compliance Officer

For any questions or issues, please contact our Compliance Officer:

Chet Parsons
Executive Director & Compliance Officer
804-323-2033
information@cvtava.org